Lens Lab: a CraftLayers testing ground. Fernhollow is a fictional product with deliberate design and accessibility flaws.

Five rota tips for a calmer café week

Small cafés live and die by the morning rush. These tips come from fictional café owners.

A latte with a fern pattern in the foam

1. Publish the rota a week ahead

People plan their lives around it; two days of notice is not enough.

2. Rotate the opening shift

Nobody should open six days in a row.

3. Keep one floating shift

A flexible person on Friday afternoon saves the weekend.